Patient Satisfaction

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EASTERN LONG ISLAND
HOSPITAL
201 Manor Place
Greenport, NY 11944
(631) 477-1000

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Quality Care - Patient Satisfaction

Patient and Family Satisfaction
Survey Results

About Our Patient Satisfaction Survey
We send a satisfaction survey to a random selection of 100% of our patients. Patients receive surveys about two to three weeks after they return home from the hospital. In the survey, we ask patients to rate and comment on the following aspects of their experience:

Overall Hospital Experience
Nurses
Physician
Tests and Treatments
Admission
Visitors and Family
Personal Issues
Discharge
Room
Meals

Satisfaction Survey Results
This table show sour average scores of Patient Satisfaction Ratings over the last reporting quarter (1Q 2006) for each of the sections of the survey, compared to the national average.

We are proud to report that we have exceeded that average in every section!

100 is highest rating possible.

Patient Survey Satisfaction Rating ELIH National
Average ELIH points
better than
National Average

Overall 98.0 86.6 +11.4

Nurses 97.0 85.6 +11.4

Physicians 97.0 86.3 +10.7

Treatments 100.0 83.8 +16.2

Admission 96.0 84.2 +11.8

Discharge 90.0 81.6 + 8.4

Room 89.0 77.8 +11.2

Meals 90.0 76.5 +13.5

Health News

VASCULAR HEALTH & CAROID ARTERY DISEASE

You just discovered you need surgery, and your physician is recommending a carotid endartectomy. Your carotid arteries, the two large blood vessels on each side of your neck, are your brain's main source of blood supply.

Heart Benefits with Omega-3 Fatty Acids

Even if nutrition is all Greek to you, you should know about omega-3 fatty acids. These healthful fats may have a wide range of health benefits, including protecting your heart against disease.

Cervical Cancer … More Curable Than Ever

Did you know that cervical cancer is more curable than ever?

When Dr. George Papanicolaou developed the Pap “smear” fifty-seven years ago, a test that still bears his name, cervical cancer was the second leading cancer for women in the United States in incidence and mortality.

Cataract Surgery in the Blink of an Eye

Cataract surgery is usually performed on an outpatient basis. In the last decade there have been major improvements in surgery techniques.

SKIN CANCER SCREENINGS MAY SAVE YOUR LIFE

Believe it or not, more than one million people will be diagnosed with skin cancer this year. That’s more than all other cancers combined. According to the American Society for Dermatologic Surgery (ASDS), malignant melanoma, the more serious form of skin cancer is increasing faster than any other cancer in America. While malignant melanoma accounts for just five percent of all skin cancers, it is the cause of 75 percent of deaths from the disease.

Plastic Surgery: Needs and Options

Although many associate plastic surgery only with cosmetic changes to oneself, these intricate surgeries are also used to repair tendons, correct nerve damage and remove cancer.

CAUSE FOR CONCERN …HEART DISEASE IN WOMEN

Most women do not realize that heart disease kills more than half a million American women each year. In fact, heart disease is the number-one health threat to women of all ages, and the most preventable.

Health News

Cervical Cancer … More Curable Than Ever

Did you know that cervical cancer is more curable than ever?

Plastic Surgery: Needs and Options

Although many associate plastic surgery only with cosmetic changes to oneself, these intricate surgeries are also used to repair tendons, correct nerve damage and remove cancer.

Read More...

Knee Replacement
Just for Women

Knee implants made specifically for a woman—for a better fit, higher flexion, and more natural movement.

Cataract Surgery in the Blink of an Eye

If you are in your fifties, have difficulty with nighttime driving or it seems that reading lamp bulb is getting dimmer - you may be developing cataracts.

Treatment for Urninary Incontinence

Are you one of the more than 13 million people in the United States, male and female, young and old, experience urinary incontinence?

Prepare for Seasonal Allergies
Develop An Action Plan for Asthma

And for people with allergies, the fall can be especially troublesome. This year, instead of anticipating the autumn with dread, follow the advice of ELIH pulmonary specialist

Recognizing &
Treating Incontinence

More than 17 million Americans experience incontinence, and symptoms are most common among the older population and in women.

Skin Cancer Screenings May Save Your Life

Believe it or not, more than one million people will be diagnosed with skin cancer this year. That’s more than all other cancers combined.

Plastic Surgery: Needs and Options

Although many associate plastic surgery only with cosmetic changes to oneself, these intricate surgeries are also used to repair tendons, correct nerve damage and remove cancer.

Heart Benefits with Omega-3 Fatty Acids

A Fat That’s Good for Your Heart
These healthful fats may have a wide range of health benefits, including protecting your heart against disease.